Privacy Policy

Effective Date: March 24, 2025

1. Introduction

Welcome to Elite Roofing Inc. (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://eliteroofinginc.ca (“Website”) or engage with our services.

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations. The types of information we may collect include:

  1. Personal Identification Information: Name, email address, phone number, and mailing address.
  2. Technical Information: IP address, browser type, operating system, and pages visited on our Website.
  3. Service-Related Information: Details you provide when requesting a quote, scheduling a service, or contacting us with inquiries.

3. How We Collect Information

We collect information through various methods:

  1. Directly from You: When you fill out forms on our Website, contact us via phone or email, or provide information during consultations.
  2. Automatically: Through cookies and similar technologies that track your interaction with our Website. This helps us analyze user behavior and improve our Website’s functionality.

4. Use of Your Information

We use the collected information for purposes including:

  1. Providing and managing our roofing services.
  2. Responding to your inquiries and requests.
  3. Sending administrative information, such as updates to our terms and policies.
  4. Improving our Website and services based on user behavior and feedback.
  5. Complying with legal obligations and protecting our legal rights.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  1. Service Providers: Third-party vendors who assist in our business operations, such as payment processing or marketing. These parties are obligated to protect your information and use it solely for the services they provide to us.
  2. Legal Authorities: When required by law or to protect our rights, we may disclose information to regulatory authorities or law enforcement.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  1. Accessing the data we hold about you.
  2. Requesting corrections to inaccurate information.
  3. Requesting deletion of your personal data.
  4. Objecting to or restricting certain types of processing.
  5. Withdrawing consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our Website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: (647) 450-3300

Email: info@eliteroofinginc.ca

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.